Shipping policy

Shipping Policy

Last Updated: June 2026

Welcome to Kitchen Craft. This Shipping Policy explains how we process and deliver orders.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.

Orders are not processed on weekends or holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information, when available.

Shipping Times

Estimated delivery times:

  • United States: 7–15 business days
  • Canada: 7–20 business days
  • United Kingdom: 7–20 business days
  • Australia: 7–20 business days
  • International Orders: 10–30 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

From time to time, Kitchen Craft may offer free shipping promotions on eligible orders.

Tracking Your Order

When available, tracking information will be sent to the email address used during checkout.

Please allow 2–5 business days for tracking updates to appear after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Kitchen Craft is not responsible for delays or lost shipments resulting from incorrect or incomplete addresses provided at checkout.

Lost or Stolen Packages

Kitchen Craft is not responsible for packages marked as delivered by the carrier but reported as lost or stolen afterward.

If you experience an issue with delivery, please contact the shipping carrier first. You may also contact our support team for assistance.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.

Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays can occur.

Kitchen Craft is not liable for shipping delays caused by:

  • Weather events
  • Customs inspections
  • Carrier disruptions
  • Holidays
  • Other circumstances outside our control

Contact Us

For shipping questions, please contact:

Kitchen Craft Customer Support

Email: support@yourstore.com

Response Time: 1–2 business days